Billing & Cancellation

Cancellation
Cancellation If you do decide that Doodly is not for you and want to cancel your account, please email our support team for assistance. We will take...
Mon, 7 Jun, 2021 at 7:16 AM
Plans & Upgrades
TABLE OF CONTENTS Available Plans Free Trial/Previews Billing & Plan Details Changing Your Plan Available Plans We offer several different...
Mon, 7 Jun, 2021 at 7:19 AM
What is the difference between the one-time fee offer and the monthly/annual subscription?
The only difference between the monthly/annual subscription and the special offer is you only need to pay one-time with the special offer. The special offer...
Mon, 7 Jun, 2021 at 7:21 AM
How Can I Get an Invoice for My Purchase?
If you’re looking for an invoice for your purchase, we’re happy to help!  Please just email support and request one. We can process your request more qu...
Mon, 7 Jun, 2021 at 7:22 AM
I Did Not Receive a Receipt/Payment Confirmation for My Purchase
If your purchase went through, and payment was processed, you should have received a payment receipt email directly from PayKickStart. Before reaching o...
Mon, 7 Jun, 2021 at 7:23 AM
Can I pause my subscription?
Yes, we do provide an option to pause subscriptions. Just send an email to our Customer Experience Team at support@doodly.com to learn more!     
Wed, 23 Jun, 2021 at 9:51 AM
I am trying to purchase Doodly but the payment failed!
If you are attempting to purchase using PayPal, please reach out to them directly for additional insight as we do not receive any data back from PayPal when...
Mon, 7 Jun, 2021 at 7:24 AM
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