Troubleshooting
TABLE OF CONTENTS Mac/Apple Systems Windows/PC Systems Where To Download Doodly Opening Doodly on Your Desktop/Laptop Updating Doodly Troubleshootin...
Mon, 8 Jun, 2020 at 1:21 PM
If you've received your login credentials but still can't seem to access your Doodly account, here are a few tips that usually help our members wh...
Sun, 9 Feb, 2020 at 8:44 PM
During the installation process, the "update.exe" file may trigger an anti-virus alert on certain devices. However, your computer is only alerting...
Thu, 14 Dec, 2017 at 9:26 PM
If you receive an error message such as the one below, the Doodly software was not able to reach the server. The Doodly software is a hybrid web-b...
Fri, 15 Dec, 2017 at 11:56 AM
While we'd like to say that our launches are flawless, sometimes we do run into hiccups.
One of these hiccups might be that you did not receiv...
Wed, 31 Oct, 2018 at 9:23 AM
The Doodly software is a hybrid web-based and a desktop application which uses a cloud to store imported images/data and saved doodle video projects. S...
Mon, 8 Jun, 2020 at 1:33 PM
If you have trouble accessing certain sections of your Doodly dashboard this may be a screen resolution issue. If your entire screen is filled by the Do...
Thu, 14 Dec, 2017 at 9:37 PM
If your purchase went through, and payment was processed, you should have received a payment receipt email directly from PayKickStart. Before reac...
Fri, 15 Dec, 2017 at 11:58 AM
The Doodly system automatically assigns account credentials, however, members are easily able to update their own password. To do so, please login to yo...
Fri, 15 Dec, 2017 at 11:56 AM
Many times when our members experience playback issues, we have found that it is quite easy to resolve. We recommend trying each step to be sure the trainin...
Thu, 14 Dec, 2017 at 9:29 PM