Bryxen Support Desk

TABLE OF CONTENTS Mac/Apple Systems Windows/PC Systems  Where To Download Doodly Opening Doodly on Your Desktop/Laptop Updating Doodly Troubleshootin...

During the installation process, the "update.exe" file may trigger an anti-virus alert on certain devices. However, your computer is only alerting...

If you receive an error message such as the one below, the Doodly software was not able to reach the server.  The Doodly software is a  hybrid web-...

If you have trouble accessing certain sections of your Doodly dashboard this may be a screen resolution issue. If your entire screen is filled by the Do...

The Doodly software is a hybrid web-based and a desktop application which uses a cloud to store imported images/data and saved doodle video projects.  S...

Many times when our members experience playback issues, we have found that it is quite easy to resolve. We recommend trying each step to be sure the trainin...

Please close Doodly then go into System preferences > Security & Privacy. Under the Privacy tab, click on Microphone on the left. Once there, please...

This error appears to be a common issue with Windows system files itself and not specifically the Doodly installer. We recommend following the steps outli...