Billing and Cancellation
TABLE OF CONTENTS Cancellation Refund Policy Cancellation If you do decide that Toonly is not for you and want to cancel your account, please emai...
Fri, 4 Jun, 2021 at 3:37 PM
TABLE OF CONTENTS Available Plans Free Trial/Previews Billing & Plan Details Changing Your Plan Available Plans We offer two plans with Too...
Fri, 4 Jun, 2021 at 3:38 PM
If you’re looking for an invoice for your purchase, we’re happy to help! Please just message our Support Team and request one. We can process your requ...
Fri, 4 Jun, 2021 at 3:22 PM
The only difference between the monthly/annual subscription and the special offer is you only need to pay one-time with the special offer. The special offer...
Fri, 4 Jun, 2021 at 3:22 PM
Yes, we do provide an option to pause subscriptions. Just send an email to our Customer Experience Team at support@toonly.com to learn more!
Wed, 23 Jun, 2021 at 9:55 AM
If your purchase went through, and payment was processed, you should have received a payment receipt email directly from PayKickStart. Before reaching...
Fri, 4 Jun, 2021 at 3:23 PM
If you are attempting to purchase using PayPal, please reach out to them directly for additional insight as we do not receive any data back from PayPal when...
Fri, 4 Jun, 2021 at 3:23 PM
Currently, we offer the option to purchase Toonly via PayPal or a Credit Card.
Fri, 4 Jun, 2021 at 3:23 PM
To view your Toonly purchase history, when you are logged into your account navigate to your name at the top right-hand side. From there go user details the...
Fri, 4 Jun, 2021 at 3:23 PM
You can verify your account type by looking in the upper right corner after logging into Toonly. Under your name, you should see Standard or Enterprise. Oth...
Fri, 4 Jun, 2021 at 3:23 PM