Billing and Cancellation
TABLE OF CONTENTS Cancellation Refund Policy Cancellation If you do decide that Toonly is not for you and want to cancel your account, please emai...
Tue, 9 Jun, 2020 at 6:32 PM
TABLE OF CONTENTS Available Plans Free Trial/Previews Billing & Plan Details Changing Your Plan Available Plans We offer two plans with Too...
Tue, 9 Jun, 2020 at 6:29 PM
If you’re looking for an invoice for your purchase, we’re happy to help! Please just message our Support Team and request one. We can process your requ...
Thu, 21 Feb, 2019 at 8:31 AM
The only difference between the monthly/annual subscription and the special offer is you only need to pay one-time with the special offer. The special offer...
Fri, 28 Aug, 2020 at 9:09 AM
We do not have the option to pause the subscription's renewal. What we can do is cancel the subscription so that you are not re-billed and you will hav...
Fri, 10 Jan, 2020 at 10:07 AM
If your purchase went through, and payment was processed, you should have received a payment receipt email directly from PayKickStart. Before reaching...
Fri, 15 Feb, 2019 at 10:21 PM
If you are attempting to purchase using PayPal, please reach out to them directly for additional insight as we do not receive any data back from PayPal when...
Sat, 9 Mar, 2019 at 3:09 PM
Currently, we offer the option to purchase Toonly via PayPal or a Credit Card.
Sat, 9 Mar, 2019 at 3:08 PM
To view your Toonly purchase history, when you are logged into your account navigate to your name at the top right-hand side. From there go user details the...
Thu, 11 Jul, 2019 at 2:47 PM
You can verify your account type by looking in the upper right corner after logging into Toonly. Under your name, you should see Standard or Enterprise. Oth...
Sun, 9 Feb, 2020 at 8:15 PM