Billing & Cancellation

Plans and Upgrades
Available Plans We offer several different Talkia plans to fit your needs including monthly and yearly payment options: Free Trial/Previews...
Fri, 9 Oct, 2020 at 3:04 PM
What is the difference between Talkia Standard and Talkia Enterprise?
Please visit our pricing page for the comparison in terms of prices and inclusions for Talkia Standard and Enterprise. https://www.talkia.com/pricing/
Fri, 11 Sep, 2020 at 12:58 PM
Cancellation
Cancelleation If you do decide that Talkia is not for you and want to cancel your account, please email our Customer Experience Team for assistance. We...
Wed, 2 Sep, 2020 at 5:24 PM
Can I pause my subscription?
We do not have the option to pause the subscription's renewal. What we can do is cancel the subscription so that you are not re-billed and you will hav...
Wed, 2 Sep, 2020 at 5:33 PM
How can I check to see if I have the Standard or Enterprise license?
You can verify your account type by looking in the upper right corner after logging into Talkia. Under your name, you should see Standard or Enterprise. Oth...
Thu, 3 Sep, 2020 at 8:53 AM
How Can I Get an Invoice for My Purchase?
If you’re looking for an invoice for your purchase, we’re happy to help!  Please just email support and request one. We can process your request more qu...
Wed, 2 Sep, 2020 at 5:29 PM
What Payment Methods Can I Use to Purchase Talkia?
Currently, we offer the option to purchase Talkia via PayPal or a Credit Card.
Thu, 3 Sep, 2020 at 8:51 AM
I am Trying to Purchase Talkia but the Payment Failed!
If you are attempting to purchase using PayPal, please reach out to them directly for additional insight as we do not receive any data back from PayPal when...
Thu, 3 Sep, 2020 at 8:51 AM
Where Can I View My Purchase History?
To view your Talkia purchase history, when you are logged into your account navigate to your name at the top right-hand side. From there go to purchases whe...
Thu, 3 Sep, 2020 at 8:49 AM
I Did Not Receive a Receipt/Payment Confirmation for My Purchase
If your purchase went through, and payment was processed, you should have received a payment receipt email directly from PayKickStart. Before reaching o...
Wed, 2 Sep, 2020 at 5:32 PM
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